Returns & Exchanges

🔄 Return & Exchange Policy – Floréne 🎀

At Floréne, your satisfaction is our priority! 💗

📦 Return Policy

  • 💕 Customers can return products if they are unused and in their original condition.

  • 🚚 Customers must pay the applicable delivery charges when returning a product.

  • 📩 Please contact us before requesting a return.

🔁 Exchange Policy

  • ✨ Products can be exchanged if they are unused and in their original condition.

  • 🚚 Customers are responsible for the applicable delivery charges for exchanges.

  • 📸 If you receive a wrong or damaged product, please contact us within 24 hours with clear photo or video proof.

💎 6-Month Color Guarantee

  • 💛 Selected stainless steel jewellery comes with a 6-month color guarantee.

  • 📸 If the color fades within 6 months, contact us on WhatsApp with photo proof.

  • ✅ If there is no water damage or physical damage, we will accept the return and replace the product with a new one.

🎀 Floréne – Little Details, Endless Elegance!