Returns & Exchanges
🔄 Return & Exchange Policy – Floréne 🎀
At Floréne, your satisfaction is our priority! 💗
📦 Return Policy
💕 Customers can return products if they are unused and in their original condition.
🚚 Customers must pay the applicable delivery charges when returning a product.
📩 Please contact us before requesting a return.
🔁 Exchange Policy
✨ Products can be exchanged if they are unused and in their original condition.
🚚 Customers are responsible for the applicable delivery charges for exchanges.
📸 If you receive a wrong or damaged product, please contact us within 24 hours with clear photo or video proof.
💎 6-Month Color Guarantee
💛 Selected stainless steel jewellery comes with a 6-month color guarantee.
📸 If the color fades within 6 months, contact us on WhatsApp with photo proof.
✅ If there is no water damage or physical damage, we will accept the return and replace the product with a new one.
🎀 Floréne – Little Details, Endless Elegance!